fantasydesigntreasures Store Policy

Categories

Jewelry

Kitchen Fantasy Decor & Accessories

Luxury Bath & Body Spa Fantasy

Natural Herbal Remedies

Other Fantasy Decor & Accessories

Original Artwork & Photo Greeting Cards, Prints, Canvas

Our Other Sites

The Himalayan Salt Boutique

Herbal Remedy Emporium

Store Policies

Fantasy Design Treasures is commited to Customer Satisfaction! We work hard to ensure that each transaction is a
pleasant experience for our customers from start to finish so that they are happy with their purchase each and every time!

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Return Policy

We understand that not every item you purchase may be right for you & offer the following Return Policy for items in our store:

30 day money back guarantee

You must contact us to request a return within 10 days of receiving the item so that we may issue a Return Authorization Number (RAN)
Items must be returned unused & in their original packaging and condition with the RAN # clearly displayed.
Refund amount will be for the cost of the item, minus any shipping & handling costs~return shipping costs are non-refundable
We must receive the item within 30 days of purchase
Refund will be issued once we have received the item via your original payment method

*Damaged/Defective/Missing Merchandise:

Please inspect your merchandise carefully upon arrival & report any damaged, defective or missing merchandise to us immediately so that we can resolve the issue as quickly as possible.
Please keep all damaged items, original packaging & container(s) for claims purposes until the claim is settled with the carrier.

If you have any questions regarding our return policy or would like to return an item please contact us at:

info@fantasydesigntreasures.com

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Shipping Policy

Shipping to the Continental US is Free!

Items typically ship within 2 - 10 business days of purchase (depending on the nature of the item, some handmade or imported items may take up to 10 days to ship)

Items are shipped via the USPS, UPS or FedEx

At this time you must contact us for International Shipping arrangements before placing your order, as International Shipping for some items may not be available

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Security

The security of your sensitive financial & personal information is of the utmost importance to us. Below are some of the most frequently asked questions regarding the safety of our site:

Is it safe for me to use my credit card? Is your site secure?

It is safer to use your credit card on our site than at a mall. Our site is equipped with Secure Socket Layer technology, or SSL, to ensure that our customers’ sensitive data is securely transmitted during the checkout process.

What is SSL? How does it work to protect me?
SSL is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection.
You can tell you are using an SSL-protected session with a web site when the URL in the address bar begins with an “https” prefix rather than “http“. Each browser may indicate this in other ways as well, including: displaying a gold colored padlock in the status bar of the browser, highlighting the address bar with a different color, and so on.
Once you click on the gold padlock “Proceed to Checkout” button in your cart, you will notice the https: in your browser bar for the duration of the checkout process.
Again, when shopping with us, your personal information is never at risk. If you access the Fantasy Design Treasures site using a secure browser that supports SSL, such as Netscape or Internet Explorer, the personal data you send us (name, address, phone number, credit card information, etc.) is encrypted for your protection during the transmission process.

For your added security, we use PayPal to host our online shopping cart and checkout. PayPal enables you to pay without sharing your financial information with sellers & PayPal guarantees 100% protection against unauthorized payments sent from your account. Our website displays the PayPal Secure Site Seal to assure you that our site is authentic and that all transactions are secured by SSL encryption. Here are some frequently asked questions about PayPal and using the shopping cart.

Do I have to sign up for a PayPal account to use the shopping cart checkout?
No. You can still use the checkout even without signing up for a PayPal account. Simply click on “Proceed to Checkout” & you will checkout using your name, address and credit card payment just like you would with any other online shopping carts.

What is PayPal?
PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. When you proceed through our checkout process, you will checkout using PayPal’s Secure checkout pages & only PayPal will have your credit card or bank account information.

Is PayPal secure?
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number, again, your financial information never leaves PayPal.

Does it cost money to use or sign up for PayPal?
No. It is free to use PayPal or to open a PayPal account and send money using your PayPal account. The merchant is charged a proccessing fee but the buyer will pay no fees at all.

How do I sign up for PayPal?
Signing Up for PayPal is simple and easy! You will receive the option to open a PayPal account when you are ready to checkout. Or you can go to the PayPal site directly to open an account.

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